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Shipping Policy
Effective Date: September 9, 2026
Welcome to the official Shipping Policy of www.sgcargadgets.com, your go-to platform for 320+ durable, road-tested practical car gadgets, from space-saving car-mounted tidy boxes, heavy duty garbage bags, to premium car aroma diffusers built to fit every driver’s daily driving needs. This policy clearly outlines our full order processing, delivery timeline, shipping fee, and post-shipping support rules to help you get your hands on your new car accessories with zero unnecessary hassle. By placing an order on our website, you confirm you have read, understood, and agreed to all terms laid out in this policy.
1. Order Processing Timelines
All confirmed paid orders are processed for dispatch within 1 to 2 business days from the date you complete your checkout. Our in-house team will carefully inspect every car accessory to confirm no manufacturing defects are present before packing your items in shock-proof, water-resistant packaging to prevent damage during transit. We only process orders during our regular office hours of Monday to Friday, 8am to 5pm Singapore Time. Any order placed after 2pm on Friday, on a weekend, or on official Singapore public holidays will be processed on the next following business day. You will receive an automated order confirmation email to your registered inbox within 1 hour of completing your purchase, followed by a second dispatch notification with your unique tracking number the moment your package leaves our warehouse.
2. Shipping Coverage and Delivery Timelines
We currently deliver to all residential and commercial addresses across Singapore, with expanded international shipping support to over 20 regions including Malaysia, Indonesia, Thailand, and parts of Europe for all our 75k+ global satisfied clients.
- Domestic Singapore Orders: Standard delivery takes 1 to 3 business days after order dispatch, no remote area surcharges apply for any valid Singapore address.
- International Orders to Southeast Asia Neighboring Countries: Economy shipping takes 5 to 7 business days after dispatch, while expedited shipping can cut down delivery time to 2 to 3 business days for customers who want to get their new multi-function car seat gap organizer or trunk storage bin ahead of a planned road trip.
- Global Rest of Regions: Standard international shipping takes 7 to 14 business days after dispatch, depending on local customs clearance speed in your destination country.
Please note that unforeseen circumstances including extreme weather events, local public holidays, or temporary customs inspection delays may occasionally add 1 to 3 extra days to the estimated delivery timeline, which is outside of our direct control.
3. Shipping Fee Structure
Our shipping fee rules are designed to be fully transparent with no hidden charges for all customers:
- For all domestic Singapore orders over €29, standard shipping is 100% free. For domestic orders under €29, a flat €3.99 shipping fee will be applied at checkout.
- For Southeast Asia international orders over €59, standard economy shipping is free. A flat €7.99 shipping fee applies for regional orders below the €59 threshold, and expedited regional shipping is available for a €12.99 flat fee.
- For all other global international orders, we calculate shipping fees based on your destination and total weight of your selected car gadgets, and the exact total shipping cost will be clearly displayed for your review before you confirm your payment at checkout. We do not add any unexpected surcharges after you complete your order.
Customers are responsible for paying any applicable import duties, local sales taxes, or customs clearance fees that may be charged by your destination country’s authorities for international orders. We will clearly mark the total product value on all shipping customs forms to help you process clearance smoothly.
4. Order Tracking and Delivery Support
Once your order is dispatched, you can track its full real-time transit status 24/7 through the tracking link shared in our dispatch notification email, or by pasting your unique tracking number on the courier partner’s official website. If your tracking status shows the package was marked as delivered but you did not receive it at your address, please contact our support team within 7 calendar days of the delivered notification. We will coordinate directly with the courier to launch an investigation, and offer a free re-shipment or eligible remedy for your missing order if the investigation confirms the package was lost or mis-delivered by the courier team. We do not take responsibility for missing packages if you provided an incorrect or incomplete shipping address at checkout that leads to failed delivery.
If you have any questions about our Shipping Policy, you can reach our support team through the following channels:
- Email: qyvexz@sgcargadgets.com
- Postal Address: 11 Upper Wilkie Rd, Singapore 228120
- Phone: +65 6884 5674
- Office Hours: Monday to Friday, 8am – 5pm Singapore Time
Our team will respond to all your shipping related inquiries within 2 business days to make sure your new car gear arrives at your side smoothly.